Refund Policy

Returns

We accept returns within 14 days of receiving your order. To be eligible for a return:

• Items must be unused, unopened, and in original packaging

• Proof of purchase (order confirmation or receipt) is required

For hygiene and safety reasons, certain items (such as personal care products) may not be eligible for return once opened.
 

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.
 

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue.

We will offer a replacement or full refund at no additional cost.
 

Non-Returnable Items

The following items cannot be returned:

• Opened or used personal care products

• Items not in original condition

• Gift cards or final sale items (if applicable)
   

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping fees are non-refundable.
 

Order Cancellations

Orders can be canceled within 12 hours of purchase. After this window, your order may already be processed and cannot be canceled.